Refund policy

Last updated: October 11, 2026.

Refunds within 14 days are automatic

If you paid for a subscription in the last 14 days, you can refund that payment yourself:

1. Open your account page and sign in.
2. Choose Request a refund.
3. The payment is refunded in full to the original payment method and the subscription is cancelled. Your bank may take several business days to show it.

There is no form to fill in and no one to convince.

Limits

• The automatic refund covers your most recent payment, when it was made within the last 14 days.
• It is available once per account.
• Payments older than 14 days are not refunded, but you can cancel at any time from your account page and keep access until the end of the period you paid for.

Billing mistakes

If you were charged twice or charged in error, email support@mathproven.com from the address on your account and we will put it right, whatever the date of the payment.

Cancelling without a refund

Choose Manage billing on your account page to open the Stripe customer portal, then cancel. You will not be charged again.